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FAQ

Got a question? We’ve got the answer.

Please find below the most frequently asked questions by our investors. If you have a question that is not on the list, please feel free to contact us.

A trading session corresponds to the operation of the trading system that occurs between the pre- open state and close state.

Registered Customers of MubasherTrade; Open an account now.

The documents required to open an online trading account are as follows :
The documents required to open an online trading account are as follows : 
     For Foreigners :  
National Identification Card
      For the Egyptians : 
National Identification Card

     For Companies:
Official company documentation is required.

The currencies allowed on the Egyptian Exchange is EGP, USD and Swiss Franc.

New customers who would like to register and begin trading online can do so by opening an account online or by visiting any of our branches.

  • Your password should be – between 8 and 16 characters in length and ideally include at least one number.
  • Characters which can be used
  • Upper case and lower case letters (a-z and A-Z)
  • Numbers (0-9)
  • Special characters (!#%&()*+,-./:;<=>?@[]^{|}~. )

Open your favorite browser and navigate to our website www.mubashertrade.com .
Log in to the website using your username and password, as shown below:
MubasherTrade login

Please Call Us :

Call Center Number: 16699
Or Contact

MubasherTrade
22 A ,Anwar El Mofty street -Tiba 2000 Administrative Building – 7th floor – Nasr City – Cairo
Egypt
cs@mubasher.net

Entering the wrong login password for three consecutive times will cause the system to lock the user name for security reasons. To unlock the user name, call MubasherTrade Call Center (16699), and place unlock user name request.

Mubasher makes it easy to deposit funds in your account. Please visit the Ways to fund page for details.

Mubasher makes it easy to transfer shares to your account. Please visit the Ways to fund page for details.